Overview
Frankie’s Pizza in Mountain View is a casual, local pizza shop on Volcano Road in the Puna district of the Big Island. The Google Place record lists it as operational at 18-1314 Volcano Rd with a Tuesday–Sunday lunch-to-evening schedule and a Monday closure, which lines up with third-party ordering and review pages. (restaurantji.com)
For a traveler, this looks less like a destination pizza restaurant with a polished dining room and more like a practical, neighborhood-style stop: pizza, wings, fries, calzones, subs, and a few Italian-American dinner plates. The place appears to appeal most to people looking for a straightforward, filling meal in the Mountain View/Fern Forest area rather than a scene-driven dining experience. (restaurantji.com)
Cuisine & Specialties
Frankie’s sits in the classic pizza-parlor lane, but the menu is broader than plain pies. The strongest signal from the menu pages is a comfort-food mix of build-your-own pizza, specialty pizzas, wings, loaded fries, calzones/stromboli, subs, pastas, and desserts. That makes it useful for groups with mixed cravings, not just pizza-only diners. (restaurantji.com)
- Overall menu style: pizza shop with Italian-American comfort food; build-your-own and specialty pies plus wings, fries, calzones, subs, pasta, and dinner entrees. (restaurantji.com)
- Notable dishes / specialties supported by sources: pepperoni, Hawaiian/ham-and-pineapple, chili cheese fries, Korean chicken fries, chicken wings, calzone, garlic knots, pizza rolls, meatball sliders, zeppoles, cannoli, tiramisu, and a New York-style cheesecake. The official menu also shows specialty pizzas such as Meat Lover, Supreme, Margherita, Veggie, BBQ Chicken, Buffalo Chicken, Bacon Chicken Ranch, Hawaiian, and White Sauce. (restaurantji.com)
- Price range / spend expectations: the Google/Uber Eats signals point to a moderate, everyday meal rather than fine dining. Individual fries and snacks are inexpensive, while pizzas, calzones, and dinner plates are in the low-to-mid teens to high teens; a traveler should expect a casual sit-down or takeout spend, not a bargain slice shop. (ubereats.com)
- Dietary usefulness / limitations: there are vegetarian-friendly options such as veggie pizza, salads, cheese-based pies, garlic items, and meatless sides, but this is not a place with obvious vegan or gluten-free specialization in the sources reviewed. (orderfrankiespizza.com)
Notable Features & Ambiance
The picture from the available sources is of a small, local, mostly casual operation. Restaurantji describes it as a “small, local shop” with a personalized touch, and Google’s limited photo set suggests a modest footprint rather than a large dine-in room. The practical feel seems to be quick-service or takeout-oriented, with delivery and pickup available. (restaurantji.com)
- Service model and seating style: takeout and delivery are clearly supported; Restaurantji says reservations are not accepted. Seating details are not well documented in the sources, so assume a casual, no-frills setup unless you verify in person. (restaurantji.com)
- Atmosphere and decor: the place is portrayed more as a neighborhood shop than a themed destination restaurant. The tone in reviews is friendly and informal, not upscale. (restaurantji.com)
- Amenities or practical features: one secondary source mentions that customers can get gas while waiting, which suggests the restaurant is paired with or near a fuel stop; another review-summary source notes online ordering issues as a minor complaint. Treat both as helpful but not fully verified operational details. (restaurantji.com)
- Best fit: a casual lunch, easy dinner, road-trip stop, or family/group meal where people want pizza, wings, fries, and simple Italian-American comfort food. (restaurantji.com)
- Weaker fit: travelers seeking polished ambiance, destination-level pizza scholarship, or a highly distinctive culinary program may find it too straightforward. That is an inference from the menu and review pattern, not a direct claim from the restaurant. (restaurantji.com)
History & Background
Very little durable history surfaced in the sources reviewed. The most meaningful background clue is that Restaurantji says the owner sometimes personally explains the shop’s history and operations, but I did not find a robust founder story, relocation history, or expansion narrative for this specific Big Island location. (restaurantji.com)
Review Sentiment Snapshot
What People Love
Review patterns lean positive on the basics: the dough, the freshness, the friendly service, and the feeling of a dependable neighborhood pizza stop. Restaurantji’s summary highlights made-to-order pies with fresh daily dough, plus praise for wings, calzones, and a personalized, local feel. A sample review specifically praises the dough for being “yeasty, chewy, crispy and perfectly golden.” (restaurantji.com)
Common Gripes
The main recurring downside is price: some diners think it is a bit expensive for what it is, even when they like the food. There are also mild quality complaints around calzone bread and at least some mention of online-order friction. These negatives appear real but not dominant; the overall sentiment is mixed-to-positive rather than strongly negative. (restaurantji.com)
Practical Visitor Tips
- Hours from the Google record show Tuesday–Sunday, 11:00 AM–8:00 PM, with Monday closed; Uber Eats shows a narrower delivery window of 11:30 AM–7:00 PM and “open until 9:00 PM” messaging, so hours should be checked close to the visit if timing matters. (restaurantji.com)
- Walk-in or pickup seems to be the normal expectation; Restaurantji says reservations are not accepted. (restaurantji.com)
- The location is on Volcano Road in Mountain View, so it reads as a practical stop for people already moving through the area rather than a detour-worthy destination restaurant. (restaurantji.com)
- If you want the most talked-about items, the review summaries point most strongly to pepperoni/Hawaiian pizzas, wings, chili cheese fries, and calzones. (restaurantji.com)
- Because some sources mention online-order issues and price concerns, ordering directly or confirming details before arrival may be the safer move. This is a cautious inference from the review pattern. (restaurantji.com)
Verification Notes
- Official identity anchor remains consistent with the candidate record: Frankie’s Pizza, 18-1314 Volcano Rd, Mountain View, HI 96771, (808) 315-8777, website
http://frankiespizza.mobilebytes.com/. (restaurantji.com) - Google Places lists the business as OPERATIONAL; no closure signal was found in the sources reviewed. (restaurantji.com)
- No major verification issues found.
Sources
- Google Places / place details record —
https://maps.google.com/?cid=10525134041939405348— retrieved 2026-04-01T23:58:25.642Z. Most useful for the canonical identity anchor, operational status, address, phone, website, hours, rating, and place ID linkage. - Restaurantji listing for Frankie’s Pizza, Mountain View —
https://www.restaurantji.com/hi/mountain-view/frankies-pizza-/— retrieved 2026-04-02. Most useful for menu characterization, recurring review themes, no-reservations note, takeout/delivery posture, and the small-shop/local-feel description. Some summary claims on that page are secondary and should be treated as review aggregation rather than direct primary evidence. - Uber Eats listing for Frankies Pizza —
https://www.ubereats.com/store/frankies-pizza/VcCYJROIRN6Yw16UrdnQGw— retrieved 2026-04-02. Most useful for confirming the address, delivery availability, operating window, and a narrow slice of the menu centered on fries and comfort sides. - Official Frankie's Pizza menu page —
https://orderfrankiespizza.com/dinner/— retrieved 2026-04-02. Most useful for the restaurant’s own menu structure, pricing, specialty pizzas, wings, calzones/stromboli, pasta, dinners, and desserts; this is the strongest source for what the place actually serves.
